Quality & Safety / Surgical Directors Section Visitors

Professor Gerald Hickson

Nashville, USA

Gerald B. Hickson is the Senior Vice President of Quality, Safety and Risk Prevention and Joseph C. Ross Chair of Medical Education and Administration at Vanderbilt University School of Medicine. Dr Hickson joined the Department of Pediatrics in 1982 and served six years as Vice Chairman and Chief of Pediatric Outpatient Services for the Vanderbilt Clinic. In 2003, Dr Hickson was appointed Associate Dean for Clinical Affairs and Director of the Center for Patient and Professional Advocacy. In 2005, he was named Director of Clinical Risk and Loss Prevention and Chairman of the Self-Insurance Trust Committee. Since 1990, Dr Hickson’s research focused on why families choose to file suit, why certain physicians attract a disproportionate share of claims and how to identify and intervene with high-risk physicians. His work has resulted in over 150 peer review articles and chapters; educational initiatives to promote disclosure of medical errors and address behaviors that undermine a culture of safety; and the development of PARSR (Patient Advocacy Reporting System), a program that uses unsolicited patient complaint data as the basis for tiered interventions on high-risk peer colleagues; it has been implemented in more than 70 hospitals and health systems nationwide. In 2013, Dr Hickson was appointed Senior Vice President of Quality, Safety, and Risk Prevention for Vanderbilt  Health  Systems  to  further support VUMC’s  pursuit  of high reliability and accountability. Through his expertise in identifying and addressing unreasonable variation in human performance, promoting human accountability, and advancing major organization- wide improvement, Dr Hickson continues to provide leadership in the conceptualization, development, implementation, and measurement of the Medical Center’s approach to quality, patient safety, and adverse event reduction. Dr Hickson serves as Immediate Past Chair of the Board of Directors of the National Patient Safety Foundation (NPSF) and as Chair of the Board of Professionals in Patient Safety (CBPPS). He served as chair of the Quality Care Committee for the National Association of Children’s Hospitals and Related Institutions (NACHRI) and was a member of the American Academy of Pediatrics’ Committee on Quality Improvement. Dr Hickson has been recognized by the Excellence in Research and Teaching award from the Ambulatory Pediatric Association, the National Healthcare Patient Advocacy award from the Society for Healthcare Consumer Advocacy and the Vanguard Award for the Advancement of Patient Safety from the Doctor’s
Company Foundation. Dr Hickson received a BS from the University of Georgia and MD from Tulane University School of Medicine, and completed his pediatric residency and a fellowship in General Academic Pediatrics at Vanderbilt Children’s Hospital.

Professor Charles Vincent

Oxford, UK

Charles Vincent trained as a Clinical Psychologist and worked in the British NHS for several years. Since 1985 he has carried out research on the causes of harm to patients, the consequences for patients and staff and methods of improving the safety of healthcare. He established the Clinical Risk Unit at University College in 1995 where he was Professor of Psychology before moving to the Department of Surgery and Cancer at Imperial College in 2002. He is the editor of Clinical Risk Management (BMJ Publications, 2nd edition, 2001), author of Patient Safety (2nd edition 2010) and author of many papers on medical error, risk and patient safety. From 1999 to 2003 he was a Commissioner on the UK Commission for Health Improvement and has advised on patient safety in many inquiries and committees including the recent Berwick Review. In 2007 he was appointed Director of the National Institute of Health Research Centre for Patient Safety & Service Quality at Imperial College Healthcare Trust. He is a Fellow of the Academy of Social Sciences and was recently reappointed as a National Institute of Health Research Senior Investigator. In 2014 he took up a new most as Health Foundation professorial fellow in the Department of Psychology, University of Oxford where he continues his work on safety in healthcare and led the Oxford Region NHS Patient Safety Collaborative. With Rene Amalberti he has recently published ‘Safer healthcare: strategies for the real world’ Springer, Open Access (2016). He has recently been appointed Director of Oxford Healthcare Improvement a centre based in Oxford Health NHS Foundation Trust.

Dr Karl Bilimoria

Chicago, USA

Dr Bilimoria is a surgical oncologist and a health services, qualityimprovement, and health policy researcher at Northwestern University’s Feinberg School of Medicine. He is the Vice President for Quality for the Northwestern Medicine system. He is also the Vice Chair for Quality in the Department of Surgery and the John B. Murphy Professor of Surgery. His clinical practice is focused on melanoma and sarcoma. Dr Bilimoria is the Director of the Surgical Outcomes and Quality Improvement Center of Northwestern University (SOQIC), a center of 35 faculty and staff focused on national, regional, and local quality improvement research and practical initiatives. He is the Director of the 56-hospital Illinois Surgical Quality Improvement Collaborative (ISQIC) and Principal Investigator of the 151-hospital FIRST Trial. He is a Faculty Scholar at the American College of Surgeons. He has published more than 300 scientifi    articles, including numerous publications in JAMA and the New England Journal of Medicine. Dr Bilimoria’s research is funded by the National Institutes of Health, the Agency for Healthcare Research and Quality, Health Care Services Corporation, and numerous others, totaling over $25,000,000. He was recently listed by Becker’s as one of the “Top 50 Experts Leading the Field of Patient S  fety” in the U.S. (In association with the Section of Academic Surgery).